Taking Medications from the MedServe Cabinet

1. Accessing the Cabinet

• Scan ID badge or enter primary PIN code to log into MedServe.
• Select the medication bin from which medication will be taken.
• Enter PIN code and press the Unlock button.

2. Selecting & Taking Medication

• Choose the medication and select the ‘Take’ option.
• Enter the quantity to take from the cabinet and select ‘Save’.

3. Adding Patient Information

For Non-Preloaded Patients:

• Enter the relevant patient information, which may include:
  • MRN (Patient ID)
  • Patient Name
  • Date of Birth (DOB)
  • Patient Address

For Preloaded Patients:

• Tap the ‘Select Patient’ button to access the patient list.
  • Note: This button is only available if there are active patients. If unavailable, no patients are active or the cabinet is not properly connected to the network.
• Use the search field to find the patient or scroll through the list.
  • Search options: Patient Name, MRN, DOB, etc.
• Once all required fields are populated, select the ‘Take’ button in the bottom right corner.

4. Removing Medication

• The appropriate compartment door will unlock
• Remove the specified medication

5. Medication Count Verification

• For medications requiring countbacks:
  • The MedServe cabinet will prompt you to count the on-hand inventory before taking medication.
  • Open the bin as indicated for the selected medication.
  • Count the on-hand inventory and enter the quantity on the touchpad.
  • If the count is accurate, proceed with taking the medication.

• If the count is inaccurate, the system will:
  • Prompt the user for a recount or approve a discrepancy.
  • Allow one final recount attempt before confirming the discrepancy.
• If a discrepancy is noted, the system will alert the user.

6. Completing the Transaction

• Once medication is taken, select the ‘Lock’ button to log out or proceed with the next transaction.